How to read this page
Every answer below reflects what the platform does today, not a roadmap. Where something isn't offered, we say so in one line instead of hiding it in a footnote. That costs us the occasional order. It also saves you the evening you'd have spent discovering a missing feature after migrating.
The questions fall into five groups: money, location and network, operating systems, data safety, and support. Skim the headings, then jump to the list.
Money
Six plans, from $5 to $28 a month, or ten times the monthly price if you pay for a year. No setup fee. Prices are in US dollars because that is the currency our checkout charges; see the billing page for how renewals and conversion work, and the pricing page for the plan table.
Location and network
One region: London. Each server has a 1 Gbps port, unmetered traffic and a single dedicated IPv4 address with editable reverse DNS. No IPv6 at present. The London page explains why we run one region and how to measure latency from your own network.
Operating systems
Seven images covering the two big Linux families plus Windows. Long-term support releases only, so you're not forced into an upgrade six months after launch. Each has its own page under images with setup notes.
Data safety
Snapshots for a rollback point before risky work; scheduled backups for routine protection; your own off-server copy for the things you can't afford to lose. The portal handles the first two. The third is on you, and it's worth doing.
Support
We answer by email and portal ticket. We fix platform problems: a host fault, a network issue, a portal feature misbehaving. We'll point you in the right direction on OS questions, but we don't administer your server. The managed vs unmanaged comparison spells out the line.